Keeping Customers Is the New Lead Generation

Keeping Customers Is the New Lead Generation

Losing a customer today is a devastating experience. Don’t underestimate the damage and the cost and the difficulty of replacing even one lost customer.

Turn your service and your site into Customer Retention Machine, and your customers into loyal partners who are not only willing to work with you, but who do so because there’s something in it for them. It’s easier than it sounds and it’s already happening.

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Keeping Customers Is the New Lead Generation – Duct Tape Marketing