Today, any unhappy customer can, literally, influence hundreds and even thousands of potential customers by writing a negative review. In today’s internet world, providing excellent customer service is the secret to positive, happy reviews.
Enough happy, positive and supportive reviews are also, still, the very best way to mitigate those few bad ones. Here’s what else you can do.
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Review Management | 7 Tips on Avoiding Bad Reviews – Understanding Google Maps & Search
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