Finding out and recording what people think used to cost a fortune in market research and focus groups and more. And the truth can sometimes sting so much that business owners will actually avoid finding out what customers think.
Getting into the swing of full time feedback and invaluable customer information, today, is cheaper and faster and more fulfilling than ever. Even if the truth hurts, there’s no better way to improve your business than with today’s two-way marketing and everything it offers.
Read the full article here:
Why You Need Honest Feedback and 3 Ways to Get It – Small Business Trends
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