Whenever a customer makes an effort to reach out to you, a great business practice is to value them, respond back and to thank them.

Precious relationship building opportunities are priceless in a competitive online market. Take some time to thank your customers, and the chances that they will come back to you are multiplied that many times over. And should they start referring you to others? Then you’re in the game.

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Social Media Tip | Use Social Media To Publicly Thank Your Customers – Small Biz Technology