Review Management | 7 Tips on Avoiding Bad Reviews

Today, any unhappy customer can, literally, influence hundreds and even thousands of potential customers by writing a negative review. In today’s internet world, providing excellent customer service is the secret to positive, happy reviews.

Enough happy, positive and supportive reviews are also, still, the very best way to mitigate those few bad ones. Here’s what else you can do.

Read the full article here:

Review Management | 7 Tips on Avoiding Bad Reviews – Understanding Google Maps & Search

4 Keys to Turning Negative Commenters Into Brand Advocates

Negative comments can sure sting a small business owner or anyone trying to make it in the Internet business world.

Pity so few realize the opportunity that every nay-sayer represents. Deal with them rapidly and professionally, and you’ve done your PR and your marketing in one afternoon.

Read the full article here:

4 Keys to Turning Negative Commenters Into Brand Advocates – Convince & Convert

5 Ways to Manage Your Online Reputation | A SPN Exclusive Article

In so many ways today, it all comes down to what your audience says. A negative comment can have wide repercussions and it’s in your best interest to be prepared.

If you’re trying to recover quickly, rest assured, it’s possible. But the best advice is still to be proactive in preparing for that unhappy camper when they come along. Here’s what to do.

Read the full article here:

5 Ways to Manage Your Online Reputation | A SPN Exclusive Article – Site Pro News

 

Online Influence | What Does it Mean to be Influential?

Online Influence can’t be measured in numbers alone. Fro example celebrities have thousands more followers than you ever will. But true Online Influence is a far more complex and nuanced animal.

It’s not unknowable or mysterious, just something to consider carefully. If it’s something you want to claim, learn to understand the makeup of the Online Influence purveyor.

Read the full article here:

Online Influence | What Does it Mean to be Influential? – Social Media Today

How to Build Repeat Business with Neglected Clients

How are those existing clients doing? Coming to you continuously for more of everything you do? The cost of pulling it off is much lower because you’ve already got a rapport and trust and your business is booming with easy sales.

If that’s not how it looks, don’t feel too bad. The cost of re-establishing rapport and trust is always far lower than for a new client, you just need re-cover some basic steps. Here they are.

Read the full article here:

How to Build Repeat Business with Neglected Clients – Site Pro news

How Do You Create Trust Without Ever Seeing A Face?

How do you get people to trust you when they’ve never even met you? The higher the risk to the buyer the more important “trust” is going to be to your entire online marketing strategy.

There’s a number of important things you can do to earn trust, and also a number of key steps you can take to show that you’ve earned that trust from other people. None of them is difficult, but they all need to be taken seriously.

Read the full article here:

How Do You Create Trust Without Ever Seeing A Face? – Daily Blog Tips

Is About.Me Worth Using For Your Business?

Is it just one more social media fad to distract folks already trying to keep up with the big four or five in social media?

About.Me is in use by very few people other than digital marketing enthusiasts, designers and some other web based professionals. This will change, as About.Me becomes a tool that will support and improve your business reputation.

Read the full article here:

Is About.Me Worth Using For Your Business? – Social Media Magic

Can One Wrong Tweet, Facebook Post or Any Other Similar Social Media Content Mistake Really Hurt Your Business?

If your business and personal profiles are meshed together online, you better believe you can do more harm than good by being absolutely candid.

The growing world of Online Reputation Management has issued fair warnings, but being less than always 100% professional can’t always be avoided. Here are some tips for how you do it all better starting now and how to get past the occasional mishap without losing your shirt.

Read the full article here:

Can One Wrong Tweet, Facebook Post or Any Other Similar Social Media Content Mistake Really Hurt Your Business? – Social Media Magic