There’s still some business people out there who think you can outsource your customer communications literally everything including support, content and social media relationships.
Unfortunately rude, belligerent social media experts are just as common as rude belligerent everybody else. Take a lesson from this hilarious exchange and you just may learn something about online reputation management anyway.
Read the full article here:
5 Lessons You Can Learn from a Breathtaking Customer Service Fail – Copyblogger
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